Other Questions
Q. I have diabetes/glaucoma/ocular hypertension. Can I still order?
Yes. Please note that we strongly recommend annual eye checks for those suffering from any of these conditions.
Q. Can I just order frames with no prescription in them?
Yes. Please select the frame only option and you will be able to continue with your purchase without the need to enter you prescription details. Because we don’t use prescription lenses a saving of £5 is passed directly to you the customer and will be deducted off the cost of the frame.
Q. Can you read my prescription off my existing glasses?
Yes, but we highly recommend that you have a copy of your prescription sent to us for us to manufacture your glasses. If you decide to use this service we will charge additional fee of £10 and you must agree with the following certification:
- You are in possession of a written valid prescription given by a registered medical practitioner or registered optometrist.
- Your prescription is less than 2 years old if you are under the age of 70 or less than 1 year old if you are aged 70 or above.
- That the spectacles you are sending in are made to that prescription.
Please visit the Contact Us section of the website if you wish to proceed with such an order
Q. How can you charge such low prices?
As we do not have a practice to sell glasses from we do not have to finance expensive high street properties and sight test equipment or pay huge wage bills. We keep our costs down and then pass these saving on to you, the customer.
Q. What is your Quality Assurance?
All orders are personally checked by our qualified Optician before dispatch to ensure the accuracy of the prescription details with the corresponding lenses, as well as correct alignment of your frames. To ensure we only delivery the highest quality of prescription eyewear to you all orders are packaged safely and come complete with a protective carry case and microbfire cleaning cloth for protection.
Q. Do you sell designer sunglasses?
We have a wide selection of non prescription stylish designer Rayban sunglasses. Please visit the Sunglasses section of the website.